CARIBBEAN LOCAL
delivers
Goods delivery coordination fleet management platform
Client
Caribbean Local
Type
Goods delivery coordination
fleet management
platform
Industry
delivery
Location
Nassau, The Bahamas
Involvement
Branding
UI/ UX
Consultation
Research and Business Model
Customer Feedback
Fullstack Development
Mobile Development
1/6
The Background
Nassau is a fast growing island of the Bahamas. Especially, after the the pandemic, the need for quality delivery services skyrocketed. This is why we wanted to create a platform that would help delivery providers manage their fleet and orders efficiently through a fully centralized platform.
2/6
The Challenge
The businesses in Nassau don't have their own delivery services. This is why customers use third party delivery services. All communication between the provider, customers and drivers is done via written messages. This means that communication is very slow and prone to errors. Another challenge is the addressing system of Nassau that often makes a destination hard to find.
3/6
The Approach
We created a portal for the delivery providers. They can manage their fleet of drivers as well as customer orders.
We developed a specialized mobile application for the delivery drivers. With this app they can:
  • receive live updates on new orders
  • see the details of each order
  • receive detailed navigation instructions to the pickup and delivery points
  • update the status of each order
  • The operator can easily track each driver's locations and make decisions concerning order assignment

We've designed the apps with ease of use as our main factor. Everything was optimized for single hand use for the drivers. The application passes several iteration, receiving feedback from the drivers and implementing all necessary changes.
4/6
UI Design
5/6
Admin Dashboard
We created a realtime interactive web dashboard for the operators of the system. The dashboard can be used to monitor the location and order status of each driver. From here, they can easily assign new orders to drivers.
6/6
The Technologies
We utilized our custom realtime communication server for realtime updates to the drivers as well as the operator's portal. For the apps, we created services that can track the exact location of each driver while in operation.
Thank you!